Help Center

Find answers to your questions about eMARCOTT

Client Management

Managing your clients in eMARCOTT is simple. Add their information once, and they'll have access to all their listings in one place.

Adding Clients

  1. Navigate to Admin → Clients
  2. Click + Add Client
  3. Enter their details:
    • Name
    • Email (required for portal access)
    • Phone number
    • Company/brokerage
    • Notes (optional)
  4. Save

Client Portal Access

When you assign a listing to a client, they automatically receive:

  • An email notification with a link to their portal
  • Access to view and download all media for that listing
  • A branded property website they can share

Managing Client Information

From the Clients page, you can:

  • View all clients - See a list with search and filters
  • Edit details - Update contact information anytime
  • View listings - See all listings assigned to a client
  • Send reminders - Resend portal access emails

Tips for Client Management

  • Always use your client's business email for reliable delivery
  • Add the brokerage name for easy filtering later
  • Use notes to track preferences or special instructions
  • Clients can work with multiple photographers on eMARCOTT - they see all their listings in one portal